Professional Quality Design and Renovations for Your Home
CALL US TODAY AT:   508-259-6644


This is how we do business if you need plans and / or specifications:

Confirm you need Complete Plans and or Specifications: 

  • Verify where you are in the planning process and that you want assistance creating plans

Initial Call to our office:

  • Decide to get together (in-home meeting) and outline the goals of the meeting

Initial meeting at your Home:

  • Taking the time to meet and learn about each other and our design process

Decide to work with Swiss Appeal: 

  • Agreeing to work together and committing to a fixed fee design agreement

Create Concept Design and Fixed Price Proposal:

  • Working together to thoughtfully design and accurately price your project

Committing to Construction:

  • Executing a MA HIC compliant Construction Agreement

Establish and Confirm the Project Schedule: 

  • Creating and agreeing to a schedule that works for both of us

Keeping each other Informed During Construction:

  • Methods and meetings to communicate and confirm progress and details

Wrapping up Your Project:

  • Working together to complete your project before our craftsman and tools leave your home

Initial call to our office:

After you have reviewed our web site and decided to contact Swiss Appeal Design + Construction, we will start off our relationship by having a phone conversation with the purpose of confirming there is a fit between what you are looking for and the services we offer.  On that initial call together we will also confirm what we both want to accomplish should we decide and agree to get together at your home.  

In addition to discussing what is important to you about your project, Ben will ask for your commitment to discuss these important topics:  

  • Why you want to do your project and what will be important to you about the design of your project as well as the products to be used?  This will help both of us make sure the design and the products to be used are appropriate to support your purpose for doing the project.

  • What budget range or investment amount you have set aside for your project?   If you are not sure what budget you will need to have for your desired project we can help you gain a realistic understanding of what to expect.  Having an open and honest discussion about the budget for your project will help both of us make sure project design options and specifications are in line with what you are willing and or able to commit to financially.

  • What your decision making process will be regarding the project as well as choosing the contractor you will partner with to assist you with your project.   By discussing how you plan to make your decisions we can both agree and commit to what each of us will need to do to be sure you can ultimately make a confident decision about choosing to work with Swiss Appeal Design + Construction.

If we both agree it makes sense to get together, we will set up a date and time to have an initial meeting. To support and protect our reputation for “Swiss Precision” we will require that all decision makers involved in the project be in attendance at this and any other meetings.  If for any reason someone involved cannot attend a scheduled meeting, we ask you let us know in advance so we can reschedule for a better date and time. 

Initial meeting to get to know each other:

At our first meeting together we will confirm and discuss the list of items agreed to on our initial call.  We will also use this meeting to decide if there is a good fit between what you are looking for in your contractor and how Swiss Appeal Design + Construction does business.  

At this meeting it is important for both of us to have an open and honest discussion about what is important to you and the success of your project.  

* Please note that all meetings will be scheduled during our established normal business hours of 7:00AM to 7:00PM Monday through Friday. 

Next steps if we agree there is a fit:

If at that initial meeting we both decide it makes sense to work together, the next step will be to enter into a fixed fee design agreement to begin working together to develop the design and specifications for your project.   If the work scope of your project requires it, we will also ask our trade partners to become involved.   After accepting our design agreement, we will schedule our first design meeting at a time when all decision makers can participate.

Our initial design process and what to expect

At Swiss Appeal Design + Construction we only offer design services to those who intend to have us build their project.   By doing business this way we are able to streamline and reduce the total cost as well as the time it takes to complete the design.

Our initial project design and specification process does not include any of the architectural or structural blueprints required for actual construction or permit application.   In most cases we can provide fixed pricing for your project from our concept drawings developed during the initial design process.  The cost and creation of a final set of plans for construction and building permit application will be included in our fixed price proposal to you and final plans will be created only after you commit to the project.  With our process the initial design of your project will never exceed your budget, unless you choose to do so.  With this approach you will only pay for project design and construction plan sets once.

During the initial design and specification process we will help you list and choose products to be included that support your purpose and are within your targeted budget.  To help you with this important process we can direct you to the vendors we partner with to make sure you get the help you need to make good decisions.  You will need to make certain decisions and selections before we can complete the design process and can prepare a fixed price proposal for you.

Moving from design to construction of your project:

As we near completion of creating your design concept and written proposal we will again schedule a meeting of all involved decision makers so we can go over them together and make a final decision about working together. 

Should you decide to go forward with us to work with you on your project, we require you sign our proposal and provide the deposit required as acceptance to put your project in our schedule.   We will then prepare and execute a MA HIC compliant Construction Agreement

Should you decide to go forward with us the initial design fee paid will be applied to the total cost of your project.  This is because at Swiss Appeal Design + Construction design is an integral piece of our construction process.  Therefore the cost of design is naturally included in the target budget agreed to before design begins, as well as in the final fixed price proposal we prepare for you. 

If you do not commit to go forward with Swiss Appeal Design + Construction at this meeting all plans and specification developed will remain the property of Swiss Appeal Design + Construction.   We will however, after our meeting together, prepare and send you a brief project summary indicating the total project cost.  

Establishing and confirming the project schedule

At Swiss Appeal Design + Construction establishing and sticking to a construction schedule is of utmost importance.  The exact start date of your project will be conditional on you selecting and us confirming the availability or ordering lead time of all products and materials to be included.  This is required to control costs, protect the fixed price for your project, reduce construction delays and minimize the impact of construction activities on you and or your family.   It also helps us make sure we can live up to our promise to other customers to start their project on schedule as promised.

Keeping you informed and involved during construction

To help us reduce construction delays and minimize the impact of construction activities on you and or your family, you will also need to commit to attending and participating at scheduled meetings during the construction of your project.  The types of meetings and the number of meetings will depend on the size and nature of your project. By attending these meeting you will help us complete your project with the quality you expect, in a timely fashion.

Working together to wrap up your project:

As we near the close of your project we will meet together one more time to review and complete our Precompletion Quality Control Checklist, identifying all the work that still needs to be completed before we pack up our tools and equipment, do a final job site clean-up and ask for final payment.

We offer a 1 yr warranty on all labor and material provided by us.   Your project warranty will begin as soon as the items on the Precompletion Checklist have been completed.